Unit Standard: 252032
Qualification Title: National Certificate: Quality Management Systems
Course Title: Develop, Implement and Evaluate an Operational Plan
Course Level: 5
Course Credits: 8
Course Duration: Three days
Cost of Course: R 2 800,00 per delegate (excluding 15% VAT)
Course Overview
The course is aimed at second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.
This highly interactive and practical course is designed to provide delegates with a sound knowledge of all elements involved in Quality Management System practice or profession in order to gain skills related to:
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- Developing an operational plan for a unit.
- Implementing an operational plan.
- Monitoring, measuring and evaluating the achievement of goals and objectives.
